Personalisation Definition

Personalisation is a social care approach described by the Department of Health as meaning that “every person who receives support, whether provided by statutory services or funded by themselves, will have choice and control over the shape of that support in all care settings.”

Its overall aim is for social care service users to have control over how money allocated to their care is spent. It includes within its remit direct payments, individual budgets, personal budgets, user-led services, self-directed support and the In Control pilots. Self-assessment is also a cornerstone of personalisation. Giving service users the opportunity to assess their own care and support needs as well as deciding how their individual budgets are spent are central planks of the agenda.